Frederick County Public Libraries takes the security and confidentiality of personal data very seriously. The Library does not retain records of customer account activity and personal data beyond what is necessary to conduct account operations properly. Library staff do not release such information to individuals or to any private or public agency. The Library will comply with all proper judicial processes, such as a government order to produce documents or information, while preserving customer confidentiality to the extent allowed by law. Library staff may access personal data stored in the library’s computer system only for the purpose of performing their assigned library duties.
Credit card payments are processed in compliance with the Payment Card Industry Data Security Standard to ensure secure transactions.
Parents and/or legal guardians shall have complete access to the library records for all children’s card accounts.
The Library uses the web analytics tool Google Analytics to gather information about library-maintained website usage. This tool uses cookies to collect statistical data such as browser type and operating system to determine usage patterns. Google Analytics collects this information anonymously and does not identify individuals or information about specific users. Library users may opt out of being tracked by Google Analytics without affecting their use of library-maintained websites at https://support.google.com/analytics.
Adopted by the Board of Trustees of Frederick County Public Libraries on 6/6/12. Revised 9/6/17, 9/6/23. Reaffirmed 9/4/24.