If you receive notification by email, this change does not apply to you.
Patrons who have been previously notified by mailed postcard will now be notified by a telephone call as soon as the items on hold become available. As a result, you will be able to pick up your items several days earlier.
If you prefer to continue receiving notifications by postcard, please advise our staff and they can make the adjustment to your account.
We hope you are pleased with this enhanced service, and as always, we welcome your feedback.