Library Accounts

Changing the Pickup location for Holds

  1. Login to your Account (You will need your library card number and PIN to access your account)
  2. Click on "Review my Account"
  3. Click on "Holds"
  4. Select the title you want to change the pickup location of by clicking on the box to the left of the item.
  5. Uncheck the "Cancel Selected" box under "Edit Selected Hold Options"
  6. Select the new pickup location from the drop down menu
  7. Click on Edit Selected Holds when done

What does Barred mean?

Usually a user is Barred when the address, phone number, or email address on his or her record is not correct. (Occasionally this occurs when a spam filter blocks email messages from our catalog. If you use a spam filter, please make sure to add sirsi@bookworm.fcpl.org to your safe list.) Barred users are prevented from checking out any items, placing holds, or using our online ebooks collection. Other services may also be impacted.

What does Blocked mean?

A user who has 3 or more overdue items for one month or more and/or unpaid bills that are over $20.00 is prevented from checking out any items, placing holds, logging onto the public computers, or using our online ebooks collection. Other services may also be impacted. The user should contact the Library Circulation Desk either in person or on the telephone.

Changing contact information? (Address, Email, etc.)

These changes can be made either in person or electronically through the library catalog. Click on "My Account" then "Change My Address". You will then be presented with a form for changing your email, street address, city/state, zipcode and phone number. After making the desired changes make sure you type in enter the full fourteen digits of your barcode from your library card in the "My ID" field before clicking on "Send".

How do I use my account?

 “My Account” lets you:

  • see what you have checked out and when it’s due
  • renew things online
  • place holds on items you would like to check out and see when your holds are available for pickup
  • update your address, phone number, and email information
  • view your fines

You will need your library card number and PIN to access your account.

I don't have my PIN...

If you provided the Library with a valid email address, you can click on the Forgot Your PIN? link on the My Account page of the Catalog. After you input your fourteen (14) digit library card number without spaces an email with a link will be sent to the email address on your account. Once you click on the link in your e-mail you will be sent to a page where you can reset the PIN.

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